Transparency Helpline

Alfa and its subsidiaries joined efforts to give more transparency, confidence and security to their relationships with companies and employees.

In order to maintain the transparency environment in our company we have created the, "Integrity and Transparency Helpline". You are encouraged to contact us via email or telephone whenever you want to address any situation you consider is not achieving the transparency and security levels that our organization requires.

Your comments may be submitted anonymously, but we encourage you to leave your contact information in case a follow up is needed. You can be sure that the information you provide will be kept completely confidential.

In order to conduct a full investigation, we need as much specific, factual information as possible.

Call Toll Free Numbers:

You can write and send your message by accessing the following link

 

Or you can send an email to the following e-mail address

transparency@alfa.com.mx

Germany

Phone: 0800-180-8939

Argentina

Phone: 0800-444-5685

Austria

Phone: 0800-293-215

Brazil

Phone: 0800-892-2016

Canada

Phone: 1-866-238-2860

Chile

Phone: 800-914-378

China

Phone: +86-21-2068-9511

Costa Rica

Phone: 2430-9795

Ecuador

Phone: 1-800-00-05-43

EE.UU

Phone: 1-866-482-1957

El Salvador

Phone: 2527-8499

Spain

Phone: 900-937-915

Hungary

Phone: 06-800-16476

India

Phone: 000-800-100-5794

Mexico

Phone: 01-800-265-2532

Peru

Phone: 0800-54-109

Poland

Phone: 00800-112-4028

Czech Republic

Phone: 800-701-160

Dominican Republic

Phone: 1-888-751-4724

Slovakia

Phone: 0800-606-251

Russia

Phone: 880-0301-7408

Turkey

Phone: +90-850-7662441